Customer support is most important to us and we love to hear your feedback, ideas and opinions.
You can contact Ki Xaris or Cindy Evanier-Xaris in world or use the suggestion box in the main store or the contact option on this blog.
KiX furniture uses the AVsitter system and some of your queries can be solved at their website here: https://avsitter.com/
Some KiX furniture has an option to use RLV functions. For this you need a relay, most commonly found in collars such as OpenCollar, For more information see their website here:
More information on RLV can be found here: http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory/Re strained_Love
Another feature is Enable Experiences and information can be found here: Enable Experiences